Mental Health Team Leader - Service User Involvement

Location Cardiff
Discipline: Healthcare Assistants
Salary: £22,680 per year + pro-rata
Contact name: Katie Bugg

Contact email:
Job ref: AA/CF/11119/5
Published: about 1 month ago
Startdate: ASAP

Mental Health Team Leader – Service User Involvement

Part-Time (30 hours)


£22,680 per year (pro rata)



A leading Welsh charity is now looking for an experienced Mental Health Support Worker to join on a part-time basis as a Team Leader for Service User Involvement and lead the team in offering support and widening involvement within mental health services across Cardiff and The Vale.

The charity as a whole provides comprehensive aid across Wales to vulnerable people with mental health, addiction & related conditions who are facing difficult circumstances, such as with substance misuse, the criminal justice system, or loss of sufficient housing/ employment.

As a part-time Team Leader for Service User Involvement, you will facilitate engagement and ongoing involvement in mental health services, enabling individuals to overcome barriers and acting on feedback to enhance service experience. This includes:

  • Leading and shaping an outstanding support service for individuals with mental health or substance misuse conditions and their carers.
  • Enabling individuals who use mental health/substance misuse services to share their experiences and contribute to service improvements, including people who may face more challenges to do so than others.
  • Developing pathways into involvement for people that may not have shared their views before, including making strong links with local services to aid in promoting opportunities and overcoming barriers that may prevent people from contributing.

This is a part-time position (30 hours/week) for a Mental Health Team Leader (Service User Involvement).


Person specification:

You must have previous experience of leading a diverse team and participating in strategic decisions.

You must have previous experience of working with people who are disadvantaged and/or experiencing mental illness/substance misuse issues.

NVQ Level 3 in Health & Social Care (or equivalent) is preferred but not essential.


Benefits include:

  • Private pension
  • Full training and development opportunities
  • 25 days’ annual leave plus bank holidays (pro rata)
  • Annual leave purchase scheme
  • Life assurance policy
  • Employee assistance services
  • Employee prize draws
  • Retail and leisure discount scheme