Information, Advice and Guidance Worker - IAG

Location Marylebone
Discipline: Healthcare Assistants
Salary: £30,699 per year
Contact name: Katie Bugg

Contact email:
Job ref: AA/NW/11117/2
Published: about 1 month ago
Startdate: ASAP

Information, Advice and Guidance Worker – IAG

Marylebone, London

£30,699 per year



Are you passionate about making a difference to vulnerable women who need it most?

A fantastic opportunity is now available for an Information, Advice and Guidance Worker to join a renowned London charity that supports women experiencing homelessness – and often concurrent crises, including abuse – to make informed decisions, regain their self-esteem, and to live independently in stable accommodation.

As an IAG Worker with the charity’s female-only drop-in service, you will join a dedicated team that provides round-the-clock support and impartial guidance to women with a wide range of needs in a Psychologically Informed Environment (PIE). You will:

  • Assist in the provision of a holistic women’s support service, including access to resources and facilities that fulfil basic needs.
  • Provide accurate and comprehensive information, advice, and guidance, signposting to relevant internal, external and specialist services.
  • Prepare person-centred support plans, risk assessments and referrals relating to each individual’s needs.
  • Ensure that each woman’s voice in heard and that their interests are kept central to decisions taken about their lives.

This is a permanent, full-time position for an Information, Advice and Guidance Worker with a rotating shift pattern.


Person specification:

You must have at 1 years’ recent experience in a relevant role, such as a IAG Worker role or as a Support Worker for vulnerable people.

It is preferred that you have a Level 2 qualification in Information, Advice or Guidance.


Benefits include:

  • Private pension
  • Annual leave increases with length of service
  • Ongoing CPD opportunities